What one thing would make you a good business owner? | One Good Question

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Ladies and gentlemen, Welcome to Friday's
episode One good Question of fifty percent of

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facts. If you want to get
involved, head over to good Company diiscord

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dot com like minded community, early
access and discounts on our apparel, as

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well as a chat on the left
that has one question. You can ask

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us anything and you have a chance
to be featured. But we have a

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special guest in the house and we
have business owners here, so I'm gonna

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give the question myself because we didn't
have a business one set up question of

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the day kind of two parter.
You can take it as you want.

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One what is one piece of advice
you'd give someone in business or that wants

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to do business to do well?
Or two? What is one gift you

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think you have that allows you to
be better at running a business than perhaps

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being an employee, Because a lot
of people I think start businesses and they're

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just like, well, I don't
like authority or whatever, and that's just

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like a dumb excuse the same idea. At least in our world. It

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happens a lot like I like lifting
weights, I'm going to open a gym,

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But that's just like so nothing to
do with anything because we talked about

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in the past episode a little bit
about education and what a job is versus

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the knowledge you have just because you
like the lift weights has zero to do

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with owning a gym. You could
be the best gym owner and the history

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of gym owners and not lift weights
ever, like they're so unrelated your job.

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Obviously, typically when you start it, you probably want the tools to

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be good at it. So the
business owning and the job itself are a

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little bit more interrelated than running a
gym. But yeah, what you got,

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you got any ideas? So that
first question, I'm going to recite

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it again and again and again.
The best advice I could give any business

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owner is to treat every single person
on this earth how you want your family

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treated. Bam, get it tattooed
on you, learn it, live it,

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embrace that. It will take you
farther than you will ever imagine.

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And what makes me good my gift. I mean, I'm a people person.

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I'm a natural born networker. I
can find something to relate to with

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anybody. The key is to listen
and to be able to relate and to

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be able to bring my services and
tie them into my community is just by

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you know, being a good guy
straight up. I mean, I'm there's

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no gimmicks, there's no sales tactics
here, I am. I got a

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compliment the the day and said,
Ryan, you are authentic. I am

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authentic. Take it or love it. There are cheaper plumbers out there.

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There are better plumbers out there.
Here, I am. I can help

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you right now. So just you
know, when you see opportunity, take

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it closed. Mouth doesn't get fed. When opportunity meets preparation is when you

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get to show off your skills,
you know what I mean. So being

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a good guy in the right time, at the right place. Fair services,

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yeah, I think those are great, especially at first one. I

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think you know, can work for
probably ninety nine percent of businesses out there.

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I'm sure there's one out there where
you deal with no humans, you

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know, I don't I don't know
programming or some shit, and you're just

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sitting at a laptop all day,
but any other job. And I tell

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my team all the time that we're
here every day, and so we get

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used to this gym, in this
environment. But when our clients or members

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come in, this is their escape. You know. We got to give

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them the best, the best day
they've ever had. This is you know,

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maybe they had a bad day,
maybe they had a great day.

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It doesn't really matter. But the
way we can make their day better is

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to be their kind of escape.
And that's all customer service, that's all

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how you treat people. That's saying
what's up to everybody in here, and

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then the authenticity on top of it. I remember even being in high school

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and I don't know why. Maybe
it was just popping off. I think

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we're similar age, but Jomba juice
was just popping off maybe, and so

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I didn't really have it until like
high school, and I remember how annoying

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I thought all the workers were because
they're like fake saying hi to me.

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I'm like, just don't say hi
at that point, you know, just

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say like what's up or something.
And obviously we have a smaller business than

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a Jamba juice scaling worldwide, but
like we do such a good job of

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that and shout out to my team
just saying what's up to people? Just

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say what's up? Technology, It's
just so simple and so easy. I

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hate it, you know, walking
in norserooms or whatever too, and they're

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all fake, Like how can I
help you. You don't want to help

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me, just say hi, or
like probably ignore me. I'd I'd rather

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be ignored at this point. If
it's gonna be fake, yeah, give

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me the real. Yeah, just
just say hello. I'm looking for real.

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Yeah. It's weird, and I
think a lot of other people are

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too, and that's probably been my
success. Yeah, because I'm a fuck

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I'm authentic, Yeah, you know
what I mean. And I'm not doing

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anything. I'm nothing special. I'm
just doing what my mom and dad taught

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me to do, especially a trade
like yours, or like mechanics and stuff

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like that. I feel like a
lot of people already coming in with on

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eyebrow raised at least I even do, because it's just like something I know

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nothing about, you know, So, like if you can be real with

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me, then I'll probably trust you. If I smell something weird no pun

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intended, then I'm probably not gonna
like then I'm not gonna you know what

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I mean. Like, mechanics are
the worst. I hate the car sales.

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All these people are. I always
feel like they're trying to pull the

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rug under me. I'm like,
dude, just just say hello, lets

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have a conversation and then we can
figure it out from there. Yeah,

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totally. I think that like for
me personally, and I think just like

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period is just being a problem solver
for problem solve it for yourself, problem

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solving for other people, you know, and that takes some creativity sometimes,

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and if you have that creativity,
the better you are at the problem solving.

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I think that I don't know that
that's kind of where where my head

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is most of the time. I
think that what's harder for me if I'm

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in problem solving mode is being in
like long term planning mode. I can

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do that, but then I have
to step away from the other part of

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it because I get down into the
details too much. You need to be

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able to kind of have a little
bit of a long view, you know,

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how do you want how do you
want things to run in the future,

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What do you want your business to
look like in the future. That

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it's helpful to know that going in, and I think it's hard to know

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as well. I don't know.
We've learned a lot running this business.

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There are things I would do differently
now going you know, if I were

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starting over now, But you always
just learn by doing. Yeah, think

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the long term vision is always hard
because they always say, like you got

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to keep the long term goal but
not the long term path, Like the

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path is going to change as long
as you keep the goal the same because

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you can't project that much out.
Even big companies obviously have an issue,

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right, Like it was a Nike
I think, like you had like their

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first down quarter in years, fucking
Adidas, Like you know what I mean,

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they have the smartest people with the
most analytics on the world, and

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they can't do it perfectly, right, So as long as you keep like

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the long term vision, I think
the route getting there isn't as important.

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Also, not losing yourself, you
know what I mean, way, like

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keeping your morals, yeah, or
like knowing what you're good at that right,

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because you're forgetting where you came from. Yeah, if you're trying to

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be something you're not all of a
sudden, you're trying to be the x

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Y's you're supposed to be the Italian
fabricated bathtub guy. Well that's not what

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you do, right, Do what
you fucking do. Do your job.

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And you said earlier like you can
fake it till you make it, but

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you can only fake it for so
long. Yeah, know what I mean,

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so just be find you be authentic, yeah, you know, and

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that's okay. Find out what you're
good at, find out what you're not

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good at. Failure, Yeah,
I didn't learn much from my success.

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I learned more from failure. Yeah
for sure. Yeah, I think Jim's

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right. I mean, business really
is just a billion mini problem solvings on

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the same path to get somewhere.
I don't know what I'm best at,

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per Sae. You know, I
can just show up whenever I got to

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show up. And I think that
is also half the battle of anything,

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if you have a little bit of
skill or you'll learn along the way.

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But and you mentioned it in the
in the longer form, if you guys,

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go check that Wednesday episode out.
But just like just saying yes to

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opportunities and just showing up. You
know, you don't know if you're good

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at plumbing or not, but you
showed up when the guy invited you,

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and that's all that matters. And
you showed up day after day after day

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after day, and then you're gonna
figure it out. So if you can

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continue to show up, whatever that
process is, some days it might be

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twenty emails, some days it might
be twenty calls, it might be twenty

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interviews, whatever it might be,
it doesn't really matter as long as you

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kind of show up. And I
think it'll probably get somewhere. Your mindset

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too, you know what I mean, Like, when bad stuff happens,

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it's okay, Yeah, because bad
stuff's gonna happen. Yeah, what are

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you gonna do? Stop? No? No, no, put all that

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energy to move forward because you still
move forward. You still want that goal,

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right, Yeah, you can't.
You can't just pause everything. Oh

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yeah, so mindset was huge for
me being unstoppable. Yeah. You mentioned

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being a cup half full type guy
too, and and you just got that's

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what I do. Believe you can
really fake till you make because not everyone's

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gonna be positive, and especially in
your world. I'm sure you come across

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terrible people and terrible situations, and
any job you have, you're gonna have

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down days and bad stuff. But
as much as you can fake positive for

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yourself and fake positive for your team
and the job around you, it's it's

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never gonna make it worse. But
but being cup half full will make it

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worse. Yeah, Falling apart not
gonna help. Yeah, the problem is

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gonna come regardless. Yeah, your
team's gonna see you falling apart, doubting

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something Bad's gonna happen regardless. And
if you want to be negative about it's

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gonna happen regardless. We wanna be
positivebou It's gonna hapen regardless. So as

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much as you can just yeah,
show up, problem solved, be as

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positive as you can, be as
real as you can. I think that

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you touched on something too. That
is is kind of knowing what your scope

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is. Yeah, like what you're
going to be capable of actually doing,

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because like the a really fast road
to a bad reputation is to taking on

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something that you don't know how to
do and then doing it badly. Yeah.

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Yeah, And obviously every business is
super dependent. But like if I

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was to start a plumbing business today, I'm not a plumber. So the

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first hire is someone you're not good
at And that's an easy black and white

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answer. But if you're in a
more corporate situation, if you're not the

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money guy, first hires should probably
be a CFO first. If you're not

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a good sales guy or you don't
have the gift of gab, first hires

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probably a salesman you know some it
seems simple, but it is harder to

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do obviously said than done. But
a lot of that is just knowing what

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you're good at following through. Yeah, yep, plug away man. Where

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can they find you? Socials,
Instagram, Rhino Router Plumbing, Facebook,

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Rhindo, Ruter Plumbing. You find
me a website rhino Router dot org.

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What's your geographical scope? So you're
in Sacramento? By how far are your

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service so out of Sack? I'd
say an hour outside of Sack? Okay,

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seventy five square miles of Sacramento,
So I go as far as Vacaville,

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Plauserville, Georgetown, Grass Valley all
around. But yeah, anything inside

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or outside of house. I'm a
residential specialist sewer, drains and water.

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Give the Rhino. I make your
problems go away. Yeah, give me

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a call Nolden, California. If
you guys got some help or need some

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help, I'm Sola Miche. Where
you want to find me? Three SB

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dot co for all your apparel needs, Sacramento, California, Third Street,

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Barbell. Then we'll catch the next
one. Uh. We haven't asked this

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in a while, but if you
could just pop over to Apple podcasts or

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whichever platform that you use to listen
to this show and just give us a

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five star or whatever the highest rating
is. If you're feeling it, highest

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rating that would that helps. It
always helps us with discoverability. There's a

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lot of like debate about whether it
does, but like every big podcast tells

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you this, and so it must
be true, right anyway, At Deeds

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you migg on all the social media. The show is fifty percent facts,

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where percent is a word and fifty
is just numbers. Fifty percent facts.

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It's a Spreaker Prime podcast in association
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we'll talk to you next week.